Reorder Math — Privacy policy

Reorder Math privacy policy · updated 2026-10-26

Who we are

  • Reorder Math is a Shopify app that suggests when and how much inventory to reorder. It is built and operated by Brian Lange to support St. Sebastian Strength.

What the app reads from your store (read-only)

  • Products and variants (title, SKU, vendor, price, unit cost), inventory levels, and locations.
  • Orders: only line items (which variant, quantity) and the order date, used to calculate each product's units sold per day. We request Orders at Level 1 — no customer names, emails, phone numbers or addresses.
  • The app never creates, edits or deletes your products, inventory or orders.

What we store

  • Your Shopify session (an offline access token for your shop, so pages and scheduled snapshots can load without you being logged in).
  • Settings you enter: supplier lead times, order frequency, MOQ, case packs, supplier contact emails, low-stock threshold, digest email address.
  • Inventory snapshots: SKU, location and on-hand count with a timestamp, used for stock history and stockout charts.
  • Daily sales totals: units sold and number of orders per product variant per day (last 120 days), so later loads only read new orders. No order numbers, prices, or customer details are stored.
  • We do NOT store individual orders or any customer personal data.

How we use it

  • Only to show reorder suggestions, purchase-order drafts, alerts, digests and stock history to you inside Shopify admin.
  • No advertising, no marketing to your customers, no selling or sharing data with third parties, no AI model training.
  • Purchase-order and digest emails open in your own email app (mailto links); Reorder Math does not send email for you.

Where it lives

  • Data is stored in the app's database on its hosting provider and transmitted over HTTPS. Access is limited to the operator for support and maintenance.

Deletion and your rights

  • When you uninstall, the app deletes your settings, inventory snapshots and session right away (app/uninstalled webhook), and again on Shopify's shop/redact request 48 hours later.
  • customers/data_request and customers/redact: we hold no customer personal data, so there is nothing to export or erase; we acknowledge each request.
  • Merchants in the EEA/UK and elsewhere may ask for access to or deletion of their shop's data at any time via the contact below.

Changes and contact

  • Last updated 2026-10-26. Material changes will be noted in the app. Contact: Brian Lange (Reorder Math) — reorder-math@mail.grokbot.com; emergency brianjameslange@gmail.com.